2019

CH&Co at RSA House

RSA House is the home of the charitable organisation known as The Royal Society for the encouragement of Arts, Manufactures and Commerce.

An amalgamation of five original Georgian Townhouses, the RSA has a wealth of history dating back to 1774. Today, we offer an eclectic mix of unique spaces. Averaging 120 event enquiries each week, our conversion rate from site visit to contract is 75%.

2017 was the busiest year in RSA history, generating revenues of over £3.2m. In 2018 we had a partial redevelopment of the building for a period of 9 months, taking total sales down to £2m. This year, we will surpass 2017 results, at £3.5m.

Our approach to customer service is warm, relaxed and bespoke, placing the client at ease from the moment they enquire with us.
We work together with a one team approach, demonstrating a drive and passion for service. Our success is reflected in our financial performance, strong client base and consistently outstanding feedback.

The relationship between RSA and CH&CO underpins our success, along with our outstanding history and high-quality product.

CH&Co at the Royal Society

CH&CO (formerly Harbour & Jones) is celebrating 21 years as the in-house caterer for The Royal Society – the national academy of science in the UK and the Commonwealth dedicated to promoting scientific excellence.

We believe, our Royal Society in-house catering team should be recognised for their employee benefits, sustainable initiatives and opportunities for creative innovation.

The Royal Society team is headed up by General Catering Manager, Mads Lund Neilsen and features Deputy General Catering Manager, Tomas Such; Executive Head Chef, Dave Pigram; Head Chef, Ty Wiseman, plus a small group of talented chefs, floor managers, kitchen porters and general catering assistants, many of which have been with us for between four and 12 years!

With 12 spaces over three floors, a basement kitchen and two lifts, Mads’ team have to be logistical experts to make sure that food is served efficiently and smoothly across the venue.

They combine this seamless service with bespoke creativity for both venue and client briefs, along with an ever-evolving range of ‘excellence’ initiatives, which keeps The Royal Society ahead of the responsible catering curve.

Delaware North

Grounded in a foundation of family ownership for 100 years, Delaware North have earned a reputation as one of the most admired family-owned hospitality companies in the world. Delaware North in 2015 was appointed to manage the catering operations at The London Stadium at the Queen Elizabeth Olympic Park — including event-day hospitality catering, the general admission food and beverage offer and the marketing and management of non-match-day conferences and functions. Delaware North pride themselves on working in close partnership with their clients to create unforgettable experience for the “I was there” moments.

Food by Dish

Food By Dish (DISH) is one of London’s leading contemporary caterers with an award winning repertoire of venues, menu’s and clients. Dish annually hosts over 250 events, feeding over 140,000 guests, from high-profile weddings to corporate conferences and client meetings.

The team are proud of the food they produce and ensure they always have a thorough knowledge of all ingredients, produce and provenance. The team take pride in knowing where all their food is sourced, how it is farmed, reared, harvested, produced and delivered. The culinary team are passionate about locally sourced fresh produce and supporting UK industry.

Through ensuring the highest quality of food and services Dish at No.4 celebrate a high client retention rate of 75% of repeat bookings.

Dish has established themselves as one of London’s best caterers at a venue, the team work hand-in-hand with their clients to provide creative, innovative and cutting-edge food design and the caterer has become renowned for exceeding expectations and working in partnership with many of London’s most historic and prestigious venues.

Green & Fortune

Launched in 2008, Green & Fortune manages all catering and sales of events spaces at two iconic venues, Kings Place Events and Sea Containers Events.

Kings Place is a hub for conferences and events selling a versatile selection of 11 spaces with capacity to accommodate 400 delegates in a single space. The range of events includes everything from day delegate conference catering to private dining and receptions.

Sea Containers Events houses six event spaces on the South Bank each with stunning views and terraces across the Thames. Since launching in 2017 it has become of London’s top event spaces regularly hosting everything from canape or bowl food receptions and dinners to summer and Christmas parties for up to 600 guests.

Tobacco Dock Food

Tobacco Dock Food is the in house catering team at Tobacco Dock, one of London’s busiest venues delivering an incredibly diverse array of events From conferences to parties, consumer events to product launches, award ceremonies to exhibitions, the events we cater for cover an enormous scope and variety of capacities In 2018 we catered for 171 live days, feeding 120,000 guests and conducted 33 tastings

Whereas many large catering companies have their own distinct identity, in line with the rest of the venue, we at Tobacco Dock Food adapt our offering to the needs of each individual client. We are a chameleon – like in our approach, really taking time to immerse ourselves in clients’ ideas and objectives. While we’re able to work in a whole range of styles, we’d say our signature is in our high quality of delivery, flexibility of offering and high level of customer service.

We’re passionate about good food, cooked well and focus on seasonal and locally sourced ingredients of the best quality and use fair trade tea and coffee.

As a team we are proud to deliver and are passionate about every aspect of the event. Never underestimate the power of team work.

CH&Co (Venues)

CH&CO employs over 6,200 people at more than 750 UK and Ireland locations. We are the exclusive in-house caterer at 31 London venues and livery halls and we manage the event sales diaries at 18 of our London venues.

We pride ourselves on being the most open and honest in-house catering partner. We hold a Royal Warrant for catering services to HM The Queen, and a three-star Food Made Good rating from the Sustainable Restaurant Association.
We also use our expertise to partner with our venue clients in the refurbishment and reopening of these incredible event spaces.

Most recently, we reopened The Painted Hall at the Old Royal Naval College in Greenwich after a two-year £8.5 million conservation project. We also unveiled the refurbished events space, The Prince Albert Suite at ZSL London Zoo.
By 2020, CH&CO will have extended its food waste recording system to the whole business, reduced plastic use by 25%, and rolled out more compostable products.

We aim to serve 15% more vegan meals, increase our herb and vegetable gardens, beehives and bee hotels by 50%, and partner with 10% more specialist suppliers.

Delaware North

Grounded in a foundation of family ownership for 100 years, Delaware North have earned a reputation as one of the most admired family-owned hospitality companies in the world. Delaware North in 2015 was appointed to manage the catering operations at The London Stadium at the Queen Elizabeth Olympic Park — including event-day hospitality catering, the general admission food and beverage offer and the marketing and management of non-match-day conferences and functions. Delaware North pride themselves on working in close partnership with their clients to create unforgettable experience for the “I was there” moments.

Leiths – QEII Taste

QEII Taste is the award-winning in-house caterer at London’s QEII Centre, responsible for catering over 450 events per year ranging from conferences and exhibitions to gala dinners and award ceremonies.

Over the past five years, while the QEII Centre has been undergoing extensive refurbishments and repositioning as a creative events venue, QEII Taste has also been evolving, in brand, style and team ethos.

The QEII Taste team works closely with all other departments, with a ‘one team’ approach, to win, impress and retain clients. The team has innovated with exciting new menus that break the mould of ‘conference catering’ and leading the drive to become a more sustainable venue which the rest of the QEII Centre has followed.

The team has had to overcome the challenge of being viewed as ‘just the caterer’, with little input into other areas of the business, to become a highly valued, and very profitable, part of the overall business, delivering catering that doesn’t just meet client expectations, but far exceeds it.

Moving Venue

Moving Venue is London’s leading event caterer with over 35 years of experience. Our partnership with The Science Museum was extended to make us in-house caterer at their exceptional new venue, Illuminate. Key to this partnership has been integrated working process between both parties – from development to ensure flexible and efficiently run events, through to seeding sales and planning staff on The Science Museum’s events team. This joined-up approach has allowed us to realise ambitious and challenging projects. Including a ‘Then, Now and Tomorrow’ themed party requiring a full venue reset over dinner. The stunning setting has also inspired our catering staff to reconceive classics with an emphasis on sustainability and seasonality. Including turning the traditional buffet on its head, offering a vegan-led selection with meat protein sides. Our client-centric focus means we get our clients the absolute maximum impact for their budget and push the boundaries of what is achievable in order to deliver their brief. Clients comment on our ‘flexibility, adaptability and problem solving’ and how their ‘jobs would be immeasurably harder, if not impossible!’ without us. Our successful in-house partnership is a key factor in enabling us to pull out all the stops for our clients.

Searcys

Searcys, established in 1847, is one of the longest-running catering companies in Britain. Today the venues we operate in include two World Heritage sites, four museums, the largest treehouse in Europe, eleven historic houses and gardens, one global performing arts centre and the longest Champagne bar in Europe. Our illustrious history remains at the core of the Searcys brand, however, our innovative approach to in-house venue catering has ensured that we have remained market leaders in creating brilliant restaurant, café and event experiences.

Sustainability is at the core of the Searcys business. In 2018 we launched our first CR pledges which include buying the best ingredients available and working closely with British farmers and producers to ensure that up to 90% of all seasonal fruit and vegetables used in the menus is grown in the UK.

We celebrate each venue’s personality when creating a bespoke offering which works within their framework but excels their expectations.

Tobacco Dock Food

Tobacco Dock Food is the in-house catering team at Tobacco Dock. They are experts in creating delicious and memorable menus for everything from formal dinners for 2,000 to informal ‘street food’ standing receptions and everything in between. Over the last year they catered for 171 live days, conducted 33 tastings and fed 120,000 people.

The experienced team work alongside clients to produce outstanding dishes. With an extensive portfolio of suggested dishes, they also create bespoke menus to meet clients’ requirements and reflect their brand, whether that’s working with only vegan ingredients, incorporating specific flavours, or through presentation.

The team have a purpose-built on-site kitchen and tasting rooms and work closely alongside the rest of the Tobacco Dock team to make it as easy as possible for clients to create memorable and delicious menus.

Focusing on locally sourced and seasonal produce, Tobacco Dock Food have also made great strides in terms of sustainability, with totally compostable packaging and the avoidance of single-use plastics.

CCT Venues

Across all our event spaces, CCT Venues’ team of award-winning chefs take pride in ensuring the food we serve is not only delicious – it’s made from responsibly sourced, high quality ingredients too.

Our internationally acclaimed Executive Head Chef Jamian Lewis is passionate about creating menus that are as imaginative as they are delicious – whether that’s for a healthy breakfast, light bites mid-conference or an exclusive evening meal.

Fresh, seasonal produce and mouth-watering flavours are Jamian’s trademark. But he’s also committed to sourcing ingredients from suppliers who meet the highest standards in sustainability and animal welfare.

We understand that flexibility is crucial for our clients, so our catering team is highly skilled in designing seasonal menus to suit every budget. And, of course, we’ll cater for any special dietary requirements – from gluten-free to diary-free, halal to vegan.

It means that by hosting your event at one of our London venues, clients can enjoy an impressive menu and can rest assured that quality and traceability from farm to fork is guaranteed.

Green & Fortune

Founded in 2008 by John Nugent, Green & Fortune is a multi-faceted hospitality business delivering retail, events and B&I catering across two London venues: Kings Place, overlooking Regent’s Canal in King’s Cross; and the iconic Sea Containers building on the South Bank.

At Sea Containers we operate the Green & Fortune Cafe, Cucumber Bar & Bistro, Sunset Bar & Café, all for the over 2000 employees of the building, as well as internal hospitality and commercial events for six event spaces under the Sea Containers Events business.

Sea Containers Events launched in March 2017, hosting a range of events from 10 to 120 for dinners, receptions for 250, an amphitheatre for up to 200, and a 220 capacity roof terrace Larger events for up to 600 can also be hosted by hiring multiple spaces.

From sales and marketing, full hospitality management, award-winning catering and complete operational delivery, Green & Fortune boasts a team brimming with expertise Our approach at Sea Containers isn’t your traditional take on B&I catering, the team work hard to engage with staff working within the building by creating a range of innovative offerings, showcasing some personality.

Honourable Society of Lincoln’s Inn

Providing in-house catering since the late 15th-century, Lincoln’s Inn offers culinary excellence for events. The 48-strong kitchen and catering team, led by head chef David Bush, is responsible for the delivery of delectable and innovative catering for every kind of occasion at the heritage-rich venue.

Lincoln’s Inn, set in a beautifully maintained 11-acre estate in the heart of London, is steeped in authentic grandeur, a noble attribute that is mirrored throughout the venue’s offering. With the rarity of access to archives going back almost 600 years, David and his team blend historic dishes with modern techniques, enabling them to bring the history of the venue to life through food.

Following the estate’s partial closure between 2016-2019, the catering team worked collaboratively with different departments to re-design events offerings with minimal disruption. The additional available time was used to send some of the chefs off for work experience at professional kitchens including Holborn Dining Rooms for exposure at high-end establishments.

The refurbishment project included the redesign of the Great Hall’s kitchen, project managed by the kitchen and catering team, now equipping them to cater for events of up to 700 guests and resulting in a significant rise in banqueting enquiries.

Lord’s Cricket Ground

Steeped in over 200 years of history, Lord’s is the most famous cricket ground in the world. Owned by Marylebone Cricket Club, Lord’s combines the traditional and modern in a unique way – a contrast typified by the Victorian Grade II*-listed Pavilion and award-winning J P Morgan Media Centre at opposite ends of the ground.

Our catering offering is no different. From a traditional afternoon in one of the most historic and famous rooms in sport, to collaborative work with a variety of innovative Michelin-starred chefs, our in-house catering team go above and beyond to provide food tailored to a variety of events and client needs, both on match and non-match days.

MCC aspires to be recognised as the benchmark for catering across sport and leisure, providing outstanding and distinctive food and drink all year round. Led by an award-winning Head Chef, the in-house team are constantly pushing boundaries and continually looking for ways to develop in order to offer the best gastronomic experience for all.

In addition, the significant investment in improving the facilities at Lord’s shows the ambition to continually improve. The quality of the in-house catering, combined with award-winning service, makes Lord’s a cut above the rest.

One Great George Street

One Great George Street has high levels of both new and repeat catered customers. It is particularly attractive to catered event organisers because it provides a consistently high level of service and food quality, is committed to sustainability and accessibility and offers excellent value for money. Organisers can sleep easy knowing all the components for their catered event are in one place and managed from concept to completion by one great team.

St Martin-in-the-Fields

At St Martin’s we see commercial activities as a way to support our work and extend our welcome. We run two cafés from our buildings on Trafalgar Square, the Café in the Crypt, and the Courtyard at St Martin’s. Our cafés led by Executive Chef Daniel Levy are open to all and provide an oasis of calm in the centre of London. We also open our spaces to host conferences and events and are home to a shop and brass-rubbing centre and classical music concerts. In all these ways we strive to model what it means to be a healthy organisation which plays a strong role in the community.

The Brewery

In 2018 The Brewery made the decision to bring all catering capabilities in-house. This decision was well-received by clients, reflected in the quality of the venue’s food and beverage ratings.

Led by Food Director, Tom Gore, and Executive Chef, Andy Ritchie, the venue’s team (six full-time and 27 casual staff plus 10 agency) develop menus that reflects the high level of creativity and innovation that The Brewery is renowned for.

In 2018, The Brewery served more than 128,500 covers, with approximately 26,000 of these occurring in the three weeks of Christmas. This shows the catering team’s ability to deliver amazing results under pressure, working on up to 10 events a day in busier periods.

Throughout the year, the team often find themselves producing different menus on days that The Brewery is hosting varying events in multiple spaces. Everything is prepared in-house, from pastries to sauces, no pre-made products are used.

Caper and Berry

Caper & Berry are an independent, privately owned catering company with strong ambitions. Established in 2000, we are now one of London and the South’s premier catering choices. Passionate about food quality and creating innovative menus for our clients, we specialise in weddings, private parties and corporate events. Our reputation is based on a proven ability to deliver deliciousness for 10-1800 people, supported by excellent service from a passionate team.

Create Food

We are creative and passionate about food and events, with nearly 35 years of experience at the UK’s most prestigious venues. Our values centre on delivering a highly bespoke and imaginative service and our reputation for reliability, creativity and attention to detail keeps our clients returning to work with us year after year.

have vast knowledge and expertise within the field due to our talented team of chefs, designers, event managers and event stylists; all dedicated to delivering outstanding food and service at our events.

Our team delivers innovative food for events within some of London’s finest venues St Pauls, Royal Horticultural Halls, Kew Gardens, Roundhouse, Old Billingsgate, Lancaster House, Hedsor House, Hampton Court House and other favourites. We are proud to be the exclusive caterers for East Winter Garden and OXO2 delivering a broad range of events from corporate award ceremonies to stunning weddings. Earlier this year Create food by CH&CO extended its in-house partnership at London’s largest livery Hall, Plaisterers’ Hall for a further five years since first partnering in 2010. The partnership is worth £12millionin turnover over the duration of the contract.

Hippo Catering

We are Hippo, and together we design, create and enjoy delicious food Whilst Huw grew up amongst the wild Pembrokeshire hills, rubbing shoulders with Organic Free-range Wagyu Cows, Paul made the rolling Buckinghamshire countryside home We both share the values of high-quality, locally-sourced produce where the flavours simply jump off the plate This is our passion, and we’re always excited to share it with our clients to help produce unforgettable memories for them and their guests We set up the company in April 2016 both believing we could disrupt the wedding catering industry with a fresh approach and being best friends from university seemed like a great foundation from which to build We are a new breed of wedding caterer – flipping the traditional approach on its head, we design contemporary culinary experiences tailored to your wedding or party Rather than having stock menus or packages, we have a bespoke approach to menu creation which combines innovative food design based on the client’s favourite foods/flavours with the highest level of service. We work very closely with our clients, combining their unique personalities with our original food ideas to create the ideal culinary companion to their event.

Spice Village

The Story of Spice Village is a story of taste, passion and excellence From a small corner shop in Tooting in 2004, Spice Village expanded to become a multi-award-winning caterer with followers from Hollywood & Bollywood including the Mayor of London Today, Spice Village continue serving your cuisine to titillate your gastronomic senses while creating your luxurious and unforgettable events at the most iconic venues Annually, Spice Village, with a cluster of services in catering and events, serve more than half a million customers Spice Village is a bespoke wedding expert caterer We are probably the caterers with the largest cultural variety and specialisation in diverse cuisines in the UK From Halal catering to Indian catering, Pakistani catering, Afghani catering, Lebanese catering to exquisite Bengali catering, Punjabi catering, Gujrati catering and Sri Lankan gastronomy, we are unmatched in taste, quality and service Our customers service philosophy is to take personal responsibility for developing a positive relationship and providing a good experience for each customer by giving efficient, accurate and prompt service, by listening to and understanding the customer’s needs, by meeting or exceeding these needs and by meeting our commitments, keeping our promises and taking ownership of any mistakes.

Tapenade

Tapenade is a subsidiary of Eventist Group and is a bespoke event caterer with more than 19 years of experience in delivering events tailored to suit individual tastes, exceeding all expectations.

The brand is flexible in its offering, providing services across large or small corporate, private and consumer functions, yet consistently maintains a high level of quality and creativity whatever the event brief.

Tapenade provides catering for gala dinners, private events, corporate meetings and conferences, airshows and festivals and Christmas parties.

Headed by Eventist Group’s Managing Director, Tim Stevens, the team of 62 employees (not including casual staff hired for specific events) produces creative food services for upscale private and corporate entertaining; from movable feasts, street food, exhibitions and events and corporate hospitality to more formal affairs using a fusion of flavours from countries all over the world. During 2018 Tapenade catered for 183 events, 61 weddings plus an additional 274 Christmas parties through the Eventist Group’s Christmas parties brand, Best Parties Ever.

Caiger & Co Catering

Caiger & Co produces bespoke events, supporting locally sourced, artisan producers throughout London. As a young team, we bring our passion and creativity to every brief.

We specialise in bespoke events, tailored to our client’s vision; no two menus are the same. Whether it is a fine dining dinner, or a wedding; we deliver the best food and service possible. Sustainability and seasonality are at the heart of every bespoke Caiger & Co menu. We take pride in using local seasonal produce to create fresh, innovative and delicious food.

For a small team, Caiger & Co has managed to grow to compete with larger competitors thanks to taking a truly personalised approach to every brief. Caiger & Co has developed beyond a catering company through its range of charitable events hosted throughout the year to showcase its values of sustainability, seasonality, and community.

Food by Dish

Food By Dish is one of London’s leading contemporary caterers and annually hosts over 250 events, feeding over 140,000 guests, from high-profile weddings to corporate conferences and client meetings.

The team are proud of the food they produce and ensure they always have a thorough knowledge of all ingredients, produce and provenance. The team take pride in knowing where all their food is sourced, how it is farmed, reared, harvested, produced and delivered. The culinary team are passionate about locally sourced fresh produce and supporting UK industry.

Through ensuring the highest quality of food and services Dish celebrate a high client retention rate of 75% of repeat bookings.
Food by Dish has established themselves as one of London’s best caterers at a venue, the team work hand-in-hand with their clients to provide creative, innovative and cutting-edge food design and the caterer has become renowned for exceeding expectations and working in partnership with many of London’s most historic and prestigious venues.

Platter and Slate

Platter and Slate are an experienced catering company offering fresh and seasonal food ranging from Buffets and Weddings to bespoke Canapes for corporate and client entertaining in the City and West End of London and venues across London. Based in Canary Wharf with a team of experienced Chefs, Platter and Slate offer a personal service from a small food service event, to full “event catering”
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Saffron Caterers and Events

Saffron Caterers and Events is a family-run company based in North London. Our aim is to create bespoke menus and events for each occasion, providing outstanding quality every time.

Food is the centre of everything we do but our success is also down to our passion and our outstanding customer service. Clients feel in safe hands with our nurturing approach and every client has a personal tasting with Director and Head Chef Gareth Thomas and Events Director Kelly Barnes to discuss their specific needs. We really listen to our clients and work with them to tailor their menu for their personal tastes and budget.

Our staff are core to our success; they go above and beyond at events on each and every occasion.
We work extremely hard and love what we do and hope this shines through in our work.

‘Thank you for all your patience, advice, encouragement and friendship while we were planning the wedding.
The food was utterly delicious and beautifully presented, everything was so well organised, the staff were brilliant, and we felt completely relaxed knowing everything was in your care. We had so many compliments about the food!’

TopHat Catering

TopHat was founded in 2007 in the home kitchen of our Managing Director, Hattie Mauleverer. Having refined her skills in the kitchens of Rhubarb, By Word of Mouth and Alison Price, she saw a gap in the market for a truly bespoke boutique caterer.

TopHat has since established a reputation as one of the UK’s best luxury caterers, creating sensational food that is affordable and unique. The company has been recognised in established publications such as Vogue and Tatler.

We appeal to a range of clients across both the corporate and private world. Up to now the majority of our clients are referred to us via our reputation and word of mouth, and as a result our business has grown organically over the years.

The recent business growth has focused on positioning TopHat as a caterer of large-scale corporate events for high-end brands, complementing our existing portfolio of loyal private clients.

We pride ourselves on our attention to detail, dedication and client-centric approach. Our team of experienced and passionate staff work tirelessly to deliver exceptional service, a fact which is proven through our widespread reputation and repeat custom.